Unprofessional behavior and the worst nails I've had in my life.
The guy who fixed my nails did not follow the basic routine, was sloppy with the gel, the shape was nonexistent and he put base instead of top coat. That resulted in all my nails having cracks and being damaged. Before leaving I asked if the nails would be alright and he assured me that he fixed them.
When I returned to tell them what happened they were completely unapologetic and rude and refused to fix their mistake.