Well I booked 2 months in advance for a special day and yet I was called in the morning that either I could reschedule or I would be assigned another stylist at a different time the same day. This last minute stress on my special day was unexpected! However, it ended up as a blessing in disguise because I got exactly the way I wanted and honestly even better than that, thanks to only and only Kathrin V. She perfectly understood what I was looking for, was very patient with me and gave me a fabulous result. I am so grateful to her. These 5 stars is only for her.