Hi Liv,
Thank you for your feedback. I'm truly sorry that you weren't satisfied with the result. I explained during the appointment that the outcome of a lash lift can vary depending on the length, strength, and shape of the natural lashes and the eye. I did my best considering your natural lashes and eye shape.
I always take my time with each client and use professional products, but some lashes respond differently—especially if they are short or fine. I’m happy to offer you a new appointment free of charge to take a closer look and try to improve the result.
If you're still not happy after the second visit, I would gladly offer you a free service of your choice as compensation. My goal is always for my clients to leave the salon feeling satisfied and valued.
Best regards,
Niusha