Thank you for your feedback. It is important to know what i can improve! Please feel free to tell me in person any complaints you might have as well, so I can fix it for you right away. I import Italian manufactured high technology devices to Sweden, and I hold courses to teach my colleagues in other clinics how to use these technologies as I am the official branch of the factory in Sweden and I have been trained and educated in Italy, for all the services with our devices. Anout the slippers, We don't wear outside shoes in our clinic, and we have a basket of slippers available at the entrance and disinfection product as well. But I am sorry that I made you feel forced to wear slippers, I offer you a free 30-minute lymfdränage massage to make it up for you. You are welcome to use it.